Services from Hagan Benefits
Hagan Benefits, Inc. is a professional service-oriented manager of association group insurance programs and an administrator for state and national associations. For over 23 years we have worked within the complete world of insurance, harnessing a comprehensive understanding of the coverages, programs and plans. We put this experience to work for associations by providing reliable and cost-effective solutions that also help target an association’s primary role; membership development and services, plus the generation of non-dues revenue.
Serving as a Broker
Hagan Benefits utilizes its association management expertise by acting as a Broker, exclusively representing associations in administering group insurance and membership services. We commit to meeting your needs by knowing the current market place and valuable products. This is accomplished by working with you and insurance carriers to provide quality, flexible benefit programs.
Serving as an Administrator
Hagan Benefits offers the broadest range services. These include premium invoicing and collection, in-bound customer service calls to a designated association line, and association benefits website with online applications. We also combine a thorough knowledge of insurance products with a clear understanding of the marketplace and member needs, we provide plans consistent with the high standards and professionalism of the association. We continually work to:
- Generate a high level of participation among new members
- Continually expand current business within your group
Serving as a Marketer
Our broad range of services includes marketing expertise that helps you serve members in several ways:
- Brochures for your new member packets
- Benefits outlined in regular mailings sent directly to members
- On-line access to all benefit materials and information
- Attendance at your annual convention
- The ability to cross-market with other affinity providers
- Constantly researching new and advancing marketing techniques
Customer Service
Our emphasis is on personal service and our success is dependent on satisfying you, the association. Information on the success of the programs is important. We provide you all the information to keep you updated on the participation of your members.
Privacy is a priority
In this day of privacy concerns and companies selling their customer lists, Hagan Benefits closely guards your information. We treat it in a strictly confidential manner and do not sell or release any information about you or your members to anyone. Our administrative agreement states that you retain ownership rights to all records and lists, which further stresses that we cannot sell something we do not own.
Daily Operations
Part of providing customer service to our association clients is having the right technology. This means utilizing insurance systems especially designed for association business activities. We also incorporate a premium collection system that eliminates the co-mingling of association funds and records payments promptly and accurately. Our system has been audited by insurance carriers and has met all of their strict standards, enabling Hagan Benefits to handle the billing and collection of premium dollars. For application processing, we work hard to make the underwriting process as efficient and timely as possible.
- Association reporting on participants
- Association market reports to monitor response
- Association approval on all marketing materials
